Five Core Services

Trusted local assistance for the care tasks families cannot coordinate from far away.

AIVO Care supports independent elderly parents through practical coordination, respectful local presence, and clear family visibility.

01

Hospital Assistance

Scheduled doctor and hospital visits with appointment coordination, records preparation, navigation support, and family updates.

  • Appointment coordination and visit reminders
  • Relevant records and prescription organisation
  • Registration, hospital navigation, and accompaniment when included
  • Diagnostics or pharmacy coordination during the visit
  • Family update and follow-up coordination after completion

AIVO Care coordinates logistics and does not make medical decisions.

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02

Blood Testing

Recurring blood tests, home sample collection, preparation reminders, report organisation, and authorised family sharing.

  • Blood-test booking and home collection coordination
  • Fasting, preparation, and appointment reminders
  • Report collection and secure document organisation
  • Sharing reports with authorised family members
  • Routing reports to qualified clinicians when interpretation is required

AIVO Care staff do not interpret diagnostic reports.

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03

Medication Assistance

Medication lists, refill reminders, pharmacy coordination, prescription organisation, and escalation of discrepancies.

  • Medication list and prescription organisation
  • Refill reminders and medicine availability checks
  • Pharmacy coordination and delivery logistics
  • Identifying possible discrepancies for clinician review
  • Family updates when medication tasks are completed or pending

AIVO Care employees do not change medication, dosage, or prescriptions.

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04

Emergency Support

Emergency coordination and hospital assistance when families need help navigating an unexpected situation.

  • Emergency profile and family contact sequence
  • Ambulance and hospital communication coordination
  • Emergency family alerts and timeline updates
  • Hospital admission logistics assistance
  • Available on-ground assistance where included and available

AIVO Care is not an emergency medical service and cannot guarantee ambulance response times, hospital admission, or clinical outcomes.

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05

Weekly Home Support

Scheduled welfare visits that help families understand what happened, what is pending, and what needs attention.

  • General welfare check and companionship during the scheduled visit
  • Medicine availability and upcoming healthcare task review
  • Appointment, grocery, service, and basic household coordination
  • Basic digital assistance and obvious pending issue identification
  • Structured family update after the visit

Weekly home support is not nursing, cooking, deep cleaning, lifting, bathing, toileting, or 24x7 caregiving.

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Ready to discuss support for your parents?

A short conversation is enough to understand whether AIVO Care is the right fit.