FAQ
Clear answers before you trust us with something important.
AIVO Care is designed for practical elder-care coordination, with careful boundaries around medical decisions, emergencies, nursing, and 24x7 care.
AIVO Care provides hospital assistance, blood-test and diagnostics coordination, medication assistance, emergency coordination, and weekly home-support visits for elderly parents living independently.
No. AIVO Care is not a hospital, nursing home, ambulance service, or 24x7 attendant agency. We coordinate care logistics and local assistance.
AIVO Care may coordinate independent healthcare professionals, but concierge employees do not act as doctors unless separately qualified and engaged in that role.
Yes, hospital accompaniment can be arranged according to membership scope, service availability, and the specific visit requirements.
AIVO Care can coordinate with diagnostic providers that offer home sample collection in Chandigarh, Mohali, and Panchkula.
No. Medical interpretation should come from appropriately qualified healthcare professionals. AIVO Care coordinates the report and follow-up process.
AIVO Care assists with medication coordination and pharmacy logistics. Medicine costs are separate from the membership.
AIVO Care helps coordinate emergency contacts, ambulance communication, hospital logistics, family alerts, and available on-ground assistance. We do not provide emergency medical treatment or guarantee outcomes.
No. AIVO Care does not provide 24x7 attendant services as part of the core membership.
Not as part of the core AIVO Care membership. Independent qualified providers may be coordinated when required.
Not under the current core membership.
Yes. Supporting NRIs and families living in another city or country is one of AIVO Care's primary use cases.
AIVO Care is launching across Chandigarh, Mohali, and Panchkula.